Professional Advice When HMRC Opens an Enquiry

Receiving a letter from HMRC can be unsettling, particularly if you’re unsure why you’ve been contacted or what’s expected of you. Whether the enquiry relates to Self Assessment, Corporation Tax, VAT, PAYE or another aspect of your tax affairs, obtaining professional advice early can make the process significantly more manageable.

At RAIMS Accountants, we provide practical advice and experienced representation tailored to your circumstances. Our aim is to reduce uncertainty, protect your interests and help bring the matter to an efficient resolution.

Why Has HMRC Contacted Me?

Being contacted by HMRC doesn't necessarily mean you've done anything wrong. Enquiries are opened for many different reasons, ranging from routine compliance checks to requests for additional information.

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Random Compliance Checks

Some tax returns are selected for routine review as part of HMRC's compliance programme, even where no concerns have been identified.

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Missing or Incomplete Information

HMRC may require additional documents or clarification before completing their review of your tax affairs.

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Discrepancies in Tax Returns

Differences between your tax return and information HMRC already holds can result in further enquiries.

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Property Transactions

Property disposals, rental income and Capital Gains Tax reporting frequently attract additional scrutiny.

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Business Activity

Significant changes in turnover, profits, expenses or trading patterns may prompt HMRC to request further information.

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Targeted HMRC Campaigns

HMRC regularly carries out sector-specific compliance campaigns focusing on particular industries, businesses or tax issues.

Why Clients Trust RAIMS During HMRC Enquiries

Successfully managing an HMRC enquiry requires more than responding to letters. It calls for careful preparation, sound judgement and practical advice that keeps the process moving while allowing you to focus on your business and day-to-day responsibilities.
Experienced guidance throughout every stage of your HMRC enquiry, ensuring your position is presented clearly and professionally.
Complex HMRC correspondence explained in plain English, helping you understand every stage of the enquiry with confidence.
Careful review of records, supporting evidence and HMRC responses to ensure information is accurate, complete and submitted on time.
Questions often arise during an HMRC enquiry. We’re available by phone, email and WhatsApp whenever you need advice.
Clear, upfront pricing with no hidden costs, giving you certainty from the outset.
Every enquiry is approached with the objective of achieving a fair, practical and timely resolution based on your individual circumstances.

Expertise Across a Wide Range of HMRC Enquiries

HMRC enquiries vary considerably in scope and complexity. Whether you’re an individual, landlord or business owner, we provide practical support across a broad range of compliance checks and tax investigations.

Self Assessment Enquiries

Advice and representation for individuals whose Self Assessment tax returns have been selected for review.

Corporation Tax Enquiries

Supporting limited companies responding to Corporation Tax enquiries and requests for additional information.

VAT Investigations

Helping businesses manage VAT compliance checks, inspections and related HMRC enquiries.

PAYE & Payroll Reviews

Guidance during PAYE compliance reviews, payroll inspections and employer-related enquiries.

CIS Compliance Checks

Supporting contractors and subcontractors during Construction Industry Scheme compliance reviews.

Capital Gains Tax Enquiries

Advice on HMRC enquiries relating to property disposals, investments and Capital Gains Tax reporting.

How We Support You Throughout an HMRC Enquiry

Every HMRC enquiry is different. Our role is to provide clear advice, manage communication and help you navigate the process with confidence from beginning to end.

Understanding Your Situation

We carefully review HMRC’s correspondence, discuss your circumstances and explain exactly what the enquiry involves.

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Reviewing the Evidence

Supporting records and financial information are assessed to ensure responses are accurate, complete and appropriately presented.

Communicating with HMRC

Where authorised, we correspond directly with HMRC on your behalf, reducing unnecessary stress and helping ensure deadlines are met.

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Representing Your Interests

We present your position clearly, respond to HMRC’s questions and help ensure the enquiry progresses as efficiently as possible.

Keeping You Informed

Throughout the process, we explain developments in straightforward language so you always understand what is happening and why.

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Working Towards a Resolution

Our objective is to help bring the enquiry to an efficient and well-managed conclusion while keeping you informed throughout.

Frequently Asked Questions About HMRC Tax Investigations

What is an HMRC tax investigation?

An HMRC tax investigation (also known as an HMRC enquiry) is a review of your tax affairs to check whether your tax returns are accurate and complete. HMRC may request additional information, supporting documents or explanations before closing the enquiry.

HMRC may open an investigation for several reasons, including routine compliance checks, inconsistencies in a tax return, unusually high expense claims, missing information or data received from third parties. An enquiry does not necessarily mean you have done anything wrong.

Yes. HMRC enquiries can arise even where mistakes are genuine or no additional tax is ultimately due. An enquiry simply allows HMRC to review your tax affairs and establish whether your returns are correct.

While you can respond directly to HMRC, many individuals and businesses prefer professional representation to ensure responses are accurate, complete and submitted within the required timescales.

The length of an HMRC investigation depends on its complexity. Simple enquiries may be resolved within a few months, while more detailed investigations involving multiple tax years or businesses can take considerably longer.

HMRC may request accounting records, bank statements, invoices, receipts, payroll records, VAT records, contracts or any other documents needed to support the figures reported on your tax returns.

Yes. Once authorised, we can communicate directly with HMRC, prepare responses, provide supporting evidence and represent you throughout the investigation, helping reduce stress and ensuring correspondence is handled professionally.

If HMRC identifies an error, you may need to pay additional tax, interest and, in some cases, penalties. The outcome depends on the nature of the error and the surrounding circumstances, including whether HMRC considers it to be genuine, careless or deliberate.

You should not ignore the letter. Contact us as soon as possible so we can review the enquiry, explain what HMRC is requesting and help prepare an appropriate response within the required deadlines.

Can HMRC investigate tax returns from previous years?

Yes. HMRC can investigate previous tax years, with the time limits depending on the circumstances. In some cases, HMRC may review returns going back several years where they believe additional tax may be due.

No. An investigation does not automatically lead to penalties. Many enquiries are resolved without penalties, particularly where taxpayers have maintained accurate records and cooperate fully with HMRC.

Yes. HMRC may investigate sole traders, limited companies, partnerships, landlords and individuals. The enquiry may relate to Corporation Tax, Self Assessment, VAT, PAYE or other tax obligations.

Yes. Most businesses continue operating as normal during an HMRC enquiry. You will simply need to provide any information HMRC requests while continuing to meet your ongoing tax obligations.

Yes. We assist individuals whose Self Assessment tax returns have been selected for review, helping prepare responses, gather supporting evidence and communicate with HMRC throughout the enquiry.

Yes. We represent limited companies facing Corporation Tax, PAYE, VAT and other HMRC enquiries, ensuring responses are accurate, complete and submitted on time.

The cost depends on the complexity of the enquiry and the work involved. After reviewing HMRC’s correspondence, we will provide a clear quotation before any work begins.

Yes. If you are unhappy with your current representation, you can appoint us to take over your HMRC investigation. With your authority, we can liaise with HMRC and obtain the relevant information from your previous accountant where appropriate.

Yes. We support individuals and businesses across the UK. As a cloud-based accountancy practice, we can communicate by phone, email, video call and secure document sharing, making it easy to manage your HMRC enquiry wherever you are located.

Received a Letter from HMRC?

The sooner you seek professional advice, the easier it is to understand your position and respond appropriately.

Book a free consultation to discuss your HMRC enquiry and receive practical, confidential advice tailored to your circumstances.